Browser instructions

If you are having trouble viewing this web site with your current browser, here are some options to correct this:

• For Internet Explorer 8 users turn off or on the Compatability view in your browser
• Dowload the latest version of Safari
• Download the latest version of Firefox
• Download Microsoft Internet Explorer 9

To turn on Compatibility View in Internet Explorer

Enable Compatibility View for specific Web sites by using Internet Explorer

To enable Compatibility View for specific Web sites that are not displayed correctly or that are not working correctly, follow these steps:

1. Open the Web site that is not displayed correctly or that does not work correctly in Internet Explorer 8 or in Internet Explorer 9.
2. Click the Compatibility View button that is located directly to the right side of the address bar next to the Refresh button.
   
   
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Or, on the Tools menu, click to select the option Compatibility View.

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Note You may experience one of the following issues:

• In Internet Explorer 8, if the Compatibility View button does not appear on the right side of the address bar, or if the command is not available under the Tools menu, you cannot use this method. You may be experiencing a different problem.
  • If you are using a home computer, see the "Similar problems and solutions and support information" section for alternative steps.
  • If you are using a computer in an enterprise environment, contact your administrator or the help desk.
• In Internet Explorer 9, both the Compatibility View icon and the Tools menu are not displayed next to the Address bar. To enable Compatibility View in Internet Explorer 9, press Alt, and then click to select the Compatibility View under the Tools menu.

If this method worked, you may have to repeat this method for each Web site that experiences these problems.

Note When you use this method to fix a Web site, Internet Explorer saves your Compatibility View setting for that Web site. Every time that you visit that site, Compatibility View will be used. To stop a Web site from running in Compatibility View, follow these steps:

1. Click Tools, and then click to select option Compatibility View.
   
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2. You can also add or remove specific Web sites from Compatibility View without actually visiting each Web site.

If this method did not work,you are experiencing a different problem. See the "Similar problems and solutions and support information" section for alternative steps.

Similar problems and solutions and support information

To troubleshoot similar problems and solutions if you are a beginning-to-intermediate computer user, try our Guided Help . For more information about advanced solutions, click the following article number to view the article in the Microsoft Knowledge Base:

968499 (http://support.microsoft.com/kb/968499/ ) Advanced solutions: Some Web sites may not be displayed correctly or work correctly in Windows Internet Explorer 8).